Introduction

At Jump Start Tech Solutions PTE. LTD., protecting your privacy is one of our core values. This Privacy Policy outlines how we collect, process, store, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). By accessing our website, you agree to the terms outlined in this policy.

Data We Collect

In the course of providing our services, we may collect the following types of personal data:

• Contact Information: Such as your name, email address, and phone number.
• Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.
• Technical Data: Information about your device, including your device type, operating system, and browser version.

Purpose of Data Collection

We collect your personal data for various purposes, including but not limited to:

• Service Delivery: To provide, manage, and improve the services we offer.
• Customer Communication: To send you updates, newsletters, and information about our products and services.
• Compliance with Laws: To ensure we comply with all legal and regulatory requirements.
• Data Analytics: To understand how our website is used and to enhance its performance.
• Marketing: To inform you of any offers, promotions, or events that may be of interest to you.

Consent for Data Processing and Storage

By providing your personal information to Jump Start Tech Solutions, you consent to its collection, use, and disclosure in accordance with this policy. In situations where your data is required to fulfill a contract or service you have requested, your consent is deemed to be provided under the Personal Data Protection Act (PDPA). You may withdraw your consent at any time by contacting us.

How We Store and Protect Your Data

We take the security of your personal data seriously and have implemented a range of measures to safeguard it from unauthorised access, misuse, or disclosure. Our security measures include:

• Data Encryption: Your personal data is encrypted both in transit and at rest to ensure its security.
• Access Control: Access to personal data is restricted to authorised personnel who are bound by confidentiality agreements.
• Monitoring and Auditing: We continuously monitor our systems for potential vulnerabilities and perform regular security audits to ensure compliance.

While we strive to protect your personal data, no method of transmission or electronic storage is completely secure. In the event of a data breach, we will take immediate steps to mitigate the impact and notify affected individuals as required by law.

Data Sharing and Disclosure

We may share your personal data in the following circumstances:

• Service Providers: We may engage third-party service providers to assist in delivering our services. These providers are required to comply with strict privacy and security standards.
• Legal Authorities: We may disclose your personal data to governmental or regulatory bodies if required by law or to protect our legal rights.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.

Your Rights Under the PDPA

As a user, you have several rights regarding your personal data under the Personal Data Protection Act (PDPA):

• Access: You may request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or outdated data.
• Withdrawal of Consent: You can withdraw your consent to our collection or use of your data at any time. However, this may affect the services we are able to provide.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.

International Data Transfers

We may transfer your personal information to countries outside our jurisdiction for the purposes of secure hosting and storage, to service providers who act on our behalf, etc. At all times, we remain responsible for how your data is handled and take all reasonable measure to ensure its security during the transfer. By providing us with your personal data, you are consenting to this potential transfer of your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and to analyse how our website is used. These tools help us monitor website performance and provide personalised content. By using our website, you agree to our use of cookies. For more details, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or to comply with legal obligations. Any updates will be posted on this page, and we encourage you to review this policy regularly.

Contact Information

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at: contact@jumpstarttechsolutions.com